All of our beds & mattresses come with free 2-person delivery & installation as standard. This additional service includes the removal and ethical recycling of your beds and/or mattress*
*This additional service includes the removal and ethical recycling of your beds and/or mattress on a like for like basis. This means if you've ordered a mattress we'll only remove your old mattress and not your bed stead or divan, but if you order a bed and mattress together this service will need to be added twice.
PLEASE NOTE: If we're removing your bed stead as part of this service you will be expected to disassemble the bed stead before your delivery arrives. Divan bases can be left whole and any storage should be emptied before your delivery arrives.
The delivery people were clean, tidy, polite, explanatory and very helpful . Thankyou!!
Woolroom's Customer Care Team Hello,
Thank you for your kind words! We’re delighted to hear that the delivery team provided you with clean, tidy, polite, and helpful service. Your satisfaction is very important to us, and we’re glad to have met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Woolroom
Removal & Recycle Service for Beds and Mattresses
1 / 5
by anonymous 05 Jan 2024
"Very Poor Delivery Service"
I paid to have the old mattress removed, the packaging taken away and the new mattress put on the bed. Although the old mattress went, the new mattress was left on the floor yards from the bed and the plastic was left for me to remove and dispose of. I imainged that, when the delivery man took the old mattress away, he would return to do the rest of the job but he didn't.
Woolroom's Customer Care Team Hello and thank you for the review,
I am really sorry to hear that the removal service did not go as planned, the delivery team should be delivering to room of choice and unpacking the new mattress for you so I can only apologise in this instance that this was not the case.
I will feed this back to our delivery partners and I am so sorry for any inconvenience caused.
Kind regards Woolroom
Removal & Recycle Service for Beds and Mattresses
5 / 5
by Barbara 17 Oct 2023
Yes, I recommend this product.
"Very God Service"
Professional & trouble free removal.of my old matressi
Removal & Recycle Service for Beds and Mattresses
5 / 5
by Gary Brealey 04 Oct 2022
Yes, I recommend this product.
"Efficient"
Professional and efficient service.
Woolroom's Customer Care Team Hello,
Thank you for the lovely comment, we are pleased that you are really happy with the service provided!
Kind regards Woolroom
Removal & Recycle Service for Beds and Mattresses
5 / 5
by Chris 09 Jul 2022
Yes, I recommend this product.
"Great"
Very helpful, efficient workers. took away all packaging for new mattress settled it on bed and and took away old mattress all in about 10 minutes. great service
Woolroom's Customer Care Team Hi there,
Thank you for the 5-stars! We really appreciate it and it's extremely encouraging to know that we could offer you a great service to match the quality of the product.
We appreciate your custom and certainly hope to see you again!
Kind regards, Woolroom
Removal & Recycle Service for Beds and Mattresses
5 / 5
by Sarah Hook 10 Apr 2022
Yes, I recommend this product.
"Removal Of Old Mattress"
Easy efficient service
Woolroom's Customer Care Team Thank you for the review, we are pleased everything ran smoothly with your removal :)
Removal & Recycle Service for Beds and Mattresses
5 / 5
by anonymous 02 Feb 2022
Yes, I recommend this product.
"Great!"
Very good. Everything went like clockwork.
Woolroom's Customer Care Team Hi Kathleen, really pleased to hear everything went like clockwork and you were happy with the service provided, we thank you for taking the time to leave us a review and we hope you enjoy your new mattress.
Kind regards,
Woolroom
Removal & Recycle Service for Beds and Mattresses
5 / 5
by Gary Scott-Jenner 20 Nov 2021
Yes, I recommend this product.
"Brilliant Service"
The guys were brilliant, did a great job.
Woolroom's Customer Care Team Hello and thank you for the review, it is great to hear that you are happy with the service Woolroom provided, we hope you love your purchase